Sales Support Executive
Job Title: Sales Support Executive – Business Events & Client Services
Location: On-site (Zambia, UK or US)
Contract Type: Independent Contractor
Contract Duration: 6 months (extendable based on performance)
Working Hours: Full-time or Part-time (depending on experience)
Remuneration: Base + Commission + Performance-Based Bonuses
Overview:
We are looking for a reliable and detail-oriented Sales Support Executive – Sales & Customer Service to join our team on a 6-month contract. This is a junior-level support role, ideal for someone with a background in business or finance, and proven experience in a sales, sales support, or customer service role. You will help manage email outreach, CRM tracking, client responses, and performance reporting across our corporate data products and business events.
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Key Responsibilities:
- Assist the sales team with email and LinkedIn outreach campaigns
- Draft and personalise outbound emails to prospective clients
- Conduct research to identify new sales leads and market segments
- Track and coordinate follow-ups with inbound client queries
- Maintain and update CRM records with all lead and client activity
- Support the preparation of sales decks, proposals, and quotes
- Coordinate communication schedules with the editorial and event teams
- Meet KPIs for lead engagement, responsiveness, and task completion
- Produce monthly reports on sales support activity and performance
Requirements:
- Must have experience in a previous sales, sales support, or customer service role
- At least 1 year of experience in a corporate or B2B environment is essential
- Must hold a degree in business, finance, economics, or a related field
- Excellent written communication skills, particularly for professional email interaction
- Familiarity with CRM tools (e.g. HubSpot) and platforms such as LinkedIn or Mailchimp
- Strong organisational skills, attention to detail, and ability to work independently
- Excellent references are required
Remuneration:
- This is a paid contractor role, offering a base rate, with commission and performance-related bonuses
To Apply:
Click here to apply or visit the Work with Us page on our website.
